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Customer Relationship Management

The ImagineTime client relationship manager comes included in the time and billing, due date and calendar / contact management modules. It consists of several powerful tools to stay in touch with clients and contacts and effectivly promote your products and services:

  • Label generators, in bulk or one client at a time.
  • Generate labels to assist in packaging tax returns
  • Custom letters, engagement and collection letters
  • Print envelopes, with or without return address
  • Firm logos can be included
  • Email blaster (calendar system option)
  • Filtered lists of clients or contacts

The custom letters, lablels and envelopes can be filtered for targeted groups such as clients with balances over ninety days, or clients that use selected services. The filters are very robust and can be combined to target special groups of client or contacts. You can also generate letters to staff and vendors.

An additional feature the comes with the calendar and contact manager is the email blaster utility. This utility lets you send email blasts directly from ImagineTime and does not require any third party email utility. The emails can be filtered for targeted groups of users, such as customers that use selected products.

Screen Shots:

The following screen shot shows the selection screen used for sending out bulk letters, envelopes and mailing labels. Select the print option at the top left, choose your filter on the right side of the screen and click "Filter List" to reflect the clients that meet your criteria. Leave the list blank to select all, or click within the list to further narrow your search.Client Relations Manager

Collection Letters and more

The collection letter shown below was generated in ImagineTime and output using Microsoft Word. The criteria used was clients over 90 days. The letter is based on a template created in Microsoft Word using ImagineTime bookmarks. Our bookmarks include client address with or without contact name, tax year end, engagement, balance due information, email, client start date and many more. With this utility you can communicate easily with targeted groups on demand and print the envelopes as well (HP compatible printer required). A sample Microsoft Word template is included to assist you in getting started.

collection letters
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